What is Ladycentro.com Return Policy?

Our “100% Buyer Protection Program” allows for easy returns and refunds for:

All products must be returned in their original condition along with the bills and labels. Please follow the below given steps to register your dispute within 7 days of receipt of the product. Disputes registered after 7 days of delivery may not be entertained by the sellers.

Note: Items falling under following categories CANNOT be returned

How to raise dispute for an order?

You can raise a dispute within 7 days of delivery, in either of the two ways:

What happens after a dispute is raised?

Reverse Pickup Orders:

After Ladycentro reviews your return request, we will arrange for the pickup of the product from your doorstep within 2-3 working days.

Self Ship Orders:

After Ladycentro reviews your return request, you will receive an email containing the instructions and return shipping address to which you need to send back the product within 10 days. We recommend using an online traceable courier service for returning your items.

What is the estimated delivery time? How will the delivery be done?

How can I track the delivery of my order?

All Ladycentro items are delivered through reputed courier partners who will provide a Tracking ID for your order. You can track your order by login into your Ladycentro account.

We also email you the tracking details after we dispatch your order.

Why is the COD option not offered in my location?

Availability of Cash on Delivery depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.

Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit. Please enter your pin code on the product page to check if COD is available in your location.

How do I pay for a Ladycentro.com purchase?

Ladycentro offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that Ladycentro’s trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.

You may use Internet Banking, Debit Card, Credit Card and Cash on Delivery to make your purchase. We also accept payments made using Visa, MasterCard, American Express and Diners Club credit/debit cards.

Are there any charges for a COD purchase?

There may be COD charges per product which will be communicated to you when you transact on Ladycentro.com. We do not process COD orders for invoice value of more than Rs.5000.

All the products are valid for a Cash-On-Delivery order, except for those where it is specifically written in the description “Cash on delivery is not available “.

What do the different order status mean?

Couldn’t find the information you needed?
Please Email us at info@Ladycentro.com

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